保持勃起的好奇心

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外贸商务英语

以下表达整理自 索菲外贸笔记

介绍产品

This model enjoys great popularity in other markets similar to your own.

  • 这是比较谨慎的话术,避免客户担心本国的市场已经有人在销售(争夺市场),可以说类似的其他市场。

The energy-saving materials are widely welcomed.

It's selling like hot cakes and we have lots of regulars now. Would you like to consider a trail order?

  • sell like hot cakes 销路很好;卖得快
  • regulars 常客;回头客

There is a great demand for this product.

  • 这款产品需求量很大。

This product is now in great demand and we have inquiries on hand from other areas.

  • 这款现在需求量特别大,我们收到很多其他地区发来的询盘。

This new model is to the taste of European market.

  • 这款新型号在欧洲很受欢迎。

These items have met with great favor home and abroad.

  • 这些产品在国内外都很受欢迎。

This model we recommended has been a best seller for nearly one year.

So far our products have stood the competition well.

  • 目前来说,我们的产品还是经得起竞争的。

The stock is available on a first come first serve basis.

  • 库存按照先到先得原则,售完即止。

You certainly have an eye for good things.

  • 您真有眼光。

This is our most recently developed product.

  • 这是我们最近开发(new-developed)的产品。

客户来访

We'll get along fine.

  • 我们会合作愉快的(get along well)。

Please take your time and let me know if you need any help.

Here are the samples of packaging available now, you may have a look.

  • packaging 包装

Then let's take a visit to the production line.

  • take/have/make a visit to 参观

Please advise which models you will go for.

  • 请告知你会选择哪个型号。
  • go for = choose 挑选

Considering the quality, you get what you pay for.

  • 从质量上看,一分钱一分货。

You can believe us at this point.

  • 在这点上你可以相信我们。

给新客户报价

Price validity is 10 days from the date of PI / offer due to currency fluctuation. If the order is confirmed after due date, the unit price will be revised according to the daily exchange rate.

  • 由于汇率波动,报价有效期为合同/报价日期起的10天内。如果订单在有效期后才确认,价格会相应按照即时汇率调整。

Our offer remains effective for 10 days.

  • 我们报价有效期为 10 天。

Our offer generally keeps open for 10 days.

  • 我们的报价有效期通常是 10 天。

We look forward to your kind inquiries at any time if you find these items satisfactory.

As soon as a fresh supply of your required model comes in, we will contact / reach you.

  • 一旦你要订的那款货源来了,我们会与您联系。

Here is ready stock for these three items.

  • 这三款我们都有库存。

You can enjoy 5% discount on your initial order.

  • 首单您享有 5% 的折扣。

Our offer is subject to change without notice.

  • 我方报价如有更改,恕不另外通知。
  • 此句用于新产品推广报价单上,给后期的价格调动保留空间。
  • Prices and product availability are subject to change without notice. 价格及产品的库存情况会随时变化,且不会进行告知。

Kindly note that we will update the price when the exchange rate fluctuates more than **%.

和新客户沟通

询问客户性质

  • What kind of business do you handle? Are you self-employed, manager or a business owner? (self-employed:个体经营)
  • Can you please let us know your company details?
  • May I know your business scope please? 经营范围
  • Please advise you purchase it for yourself or for your clients?
  • Are you the manufacturer or distributor?

期待惠顾

  • We look forward to your patronage.
  • We cherish your patronage.
  • We look forward to welcoming you as our customer.
  • We look forward to the opportunity of being of service of you.
  • If we can be of any further help, please let us know.
  • Awaiting your feedback on all the above.
  • Please advise in order to proceed further.
  • In either case, it would be wonderful to hear from you. 无论如何,我们很期待您的回音。

I have attached a detailed product catalogue to this email. It contains specifications and prices for your review.

  • Please find attached sth. / Please find sth. as attached.

Kindly find an illustrated catalog as attached. It covers the latest designs which are now available from stock.

We send you a catalog on the various kinds of bicycle now available for export, your inquiry is welcome. 欢迎垂询。

Any items listed in the catalog you get interested in, please let us know.

Please feel assured that we will give you the best discount.

  • 请放心,我们一定给您最大的折扣。

We guarantee both our quality and on time delivery of shipments, and our prices stay very competitive in the market.

We find the quality suitable for your market.

  • 我们的产品质量符合你们的市场要求。

I wonder if you have found that our specifications meet your requirements. We're sure the prices we submitted are competitive

I will send you the tailor-made offer very soon.

  • 我会很快给您发一个(量身定做的;适合的)报价。

We're in a position to accept small quantity order.

  • 我们接受小定量订单

邮件开场白

Thank you for bringing this matter to my attention.

  • 谢谢你告诉我这件事。

Upon receipt of your email, we have given this matter our immediate attention.

  • 我们一收到你的邮件,立即对这个问题给予关注。
  • 用法:收到投诉 / 索赔等问题邮件时。

I see/get what you mean and appreciate your concern.

I hope you had a fabulous Christmas and your holiday season is fruitful.

  • 但愿你度过了一个精彩的圣诞节,并且收获满满。

I'm sure you're quite busy at the moment, so I'll be very brief.

  • 知道你这会很忙,我会长话短说。

It's nice to finally meet you.

  • 总算见到你了 / 终于见到你了。

跟进

Hope the goods reach you safely. And you are pleased with them.

Any comments by return will be much appreciated.

Much appreciated if you can offer openly with any feedback.

  • offer feedback:告知反馈
  • openly:坦诚地、坦率地

Any inquiry or requirements from you will get our prompt attention.

I am available for further discussion on WhatsApp.

We will keep you updated time to time about the status.

  • keep sb. posted
  • keep sb. informed

Please help update the status on the order.

回复客户

All is well here. We will get back to you with more information about this requirement shortly.

  • All is well:一切都好。用于回应 How are you。

Unfortunately, our stock is exhausted.

  • stock is exhausted = be out ofstock = 无库存
  • be in stock:有货
  • be over stock:滞销

Please accept my apology for the late reply.

  • Sorry for the late reply / update.
  • Sorry I haven't got back to you sooner.

讨价还价

There is no room for further negotiation. If you still feel you cannot accept our offer, we hope it will not prevent you from contacting us again whenever you need other inquiry.

You drive a hard bargain! Ok, that's a deal.

  • a hard bargain:真会讲价
  • That's a deal. = It's a deal. 成交。
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